Jesli petent zlozy w siedzibie tbs zapytanie na pismie, Urzednik zobowiazany jest odpowiedziec w terminie 2 tyg. Jesli nie dotrzyma terminu lub nie odpowie mozna zlozyc skarge administracyjna np . do Burmistrza . Jesli uzyskamy odpowiedz na pismie mozna ja zweryfikowac czy jest zgodna z przepisami . Odwolac sie do wyzszej instancji itd
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